VISION:

To be an industry leader and partner of choice in sustainable bulk water services.

MISSION

• To consistently meet the expectations of our customers, partners and the government by strengthening our capability to:

• Attract, develop and retain leading edge skills in the water sector

• Sustain a robust financial performance

• Develop and sustain a globally competitive operational capability

• Enter into and sustain productive partnerships

VALUES

• Caring

• Equity

• Excellence

• Integrity

• Spirit of partnership

STRATEGIC OBJECTIVES

• Ensure that Rand Water continues to be a viable, sustainable, bulk water service provider

• Position Rand Water as the partner of choice in water services

• Satisfy all customers

• Improve business efficiencies and quality

• Achieve transformation

• Create a dynamic learning organization